This privacy notice explains how Alteration Artistry handles personal data when you contact us, request tailoring or repair services, or use the website. It is written for everyday use and covers the information we need to manage inquiries, workshop intake, and basic site functions.
We may process your name, email address, phone number if you provide it, inquiry message, and service preferences. We also process limited technical data such as server request metadata and browser or device information. This information helps us respond to requests, manage workshop intake, and keep the website working properly.
We receive data when you use the contact form, send an email, call us, or visit the workshop and share details about the garment or service you need. Some technical data is collected automatically when you browse the site. We do not rely on unconfirmed tracking or marketing data sources.
The site may use essential cookies to support page delivery, form handling, and security-related functions. It may also use a small number of cookies to remember your privacy choices. We do not confirm analytics or marketing cookies as active on this website.
We use cookies only for essential site operation and to remember privacy preferences. You can usually block or delete cookies through your browser settings, but some site functions may not work as intended if essential cookies are disabled. We do not state that analytics or advertising cookies are active.
We use personal data to answer inquiries, arrange workshop intake, assess garment requests, confirm scope and timing, manage collection and fit review, and provide related customer support. We also use limited technical data to deliver the website, maintain security, and diagnose problems. Where needed, we use contact details to communicate about the request you submitted.
We may share data with trusted service providers that help us operate the website, process messages, support technical delivery, or maintain security. These parties are expected to use the data only for the assigned task and to handle it with appropriate confidentiality safeguards.
We may disclose personal data to public authorities, regulators, or other parties when we are legally required to do so, or when disclosure is necessary to protect rights, security, or the integrity of our services. We do not sell personal data.
You can ask us to confirm whether we hold your personal data and to explain how it is used. You can also ask us to correct inaccurate details or to delete information that is no longer needed, where the law allows it. If we need to keep certain records for legal or operational reasons, we will tell you what remains and why.
To exercise a privacy right, send a clear request through one of the contact channels listed in this policy. We may ask for limited information to verify your identity and understand the scope of the request. This helps us protect your data and respond in an orderly way.
Inquiry and booking records are kept for the time needed to manage the request, complete the service process, and handle follow-up questions. Technical logs are retained for a limited period for security and delivery purposes. When data is no longer needed, we delete it or make it anonymous where that is appropriate.
If we make material changes, we will update this page and use a reasonable method to draw attention to the revision when appropriate. The date of the latest version should be checked before you submit new information.
When the GDPR applies, we process personal data on a lawful basis such as responding to your request, taking steps before a service is agreed, meeting legal obligations, or relying on our legitimate interests in running a secure and reliable workshop and website. We keep the scope of processing limited to what is needed for those purposes.
Where the GDPR applies, you may ask for access, correction, deletion, restriction, objection, or data portability, depending on the situation. You may also withdraw consent where processing is based on consent. If a request cannot be fully granted, we will explain the reason in practical terms.
Use the contact details below for privacy questions, requests, or clarifications about this notice.
